Terms of service

User Agreement

Welcome to ArborAuraNest. By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms govern your use of our website and the purchase of any products from our collections including Living Room Furniture, Dining Room Furniture, Bedroom Furniture, Office Furniture, Salon & Beauty Furniture, Coffee Tables, and Storage Furniture.

You must be at least 18 years old to make purchases through our website. We reserve the right to modify these terms at any time, and continued use of our site constitutes acceptance of any changes.

Limitation of Liability

ArborAuraNest shall not be held liable for any indirect, incidental, special, or consequential damages arising from:

  • Your use or inability to use our website
  • Any products purchased through our platform
  • Unauthorized access to or alteration of your transmissions
  • Any third-party conduct on our platform
  • Any other matter relating to our service

Our total liability for any claim related to your use of our website or products shall not exceed the amount you paid for the specific product giving rise to the claim.

Intellectual Property Protection

All content on this website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of ArborAuraNest and is protected by international copyright and intellectual property laws.

You may not:

  • Reproduce, duplicate, copy, or resell any part of our website
  • Use our product images or descriptions without explicit permission
  • Extract or utilize any website content for commercial purposes
  • Reverse engineer any elements of our website

Refund Policy

We strive to ensure complete customer satisfaction with our furniture products. Our refund policy is as follows:

Return Eligibility

  • Items must be returned within 30 days of delivery
  • Products must be in original, unused condition with all tags attached
  • Original packaging must be intact and used for return shipping
  • Custom-made or assembled furniture cannot be returned

Refund Process

  • Contact our support team at [email protected] to initiate returns
  • Refunds will be processed within 14 business days of receiving returned items
  • Shipping costs are non-refundable unless the return is due to our error
  • Refunds will be issued to the original payment method

Damaged or Defective Items

If you receive damaged or defective furniture, please contact us within 7 days of delivery at [email protected]. We will arrange for replacement or repair at our discretion.

Dispute Resolution

In the event of any disputes arising from your use of our website or purchase of our products, we encourage you to first contact us directly at [email protected] to seek an amicable resolution.

Formal Dispute Process

  • All disputes shall be governed by the laws of the jurisdiction where ArborAuraNest is registered
  • Parties agree to attempt mediation before pursuing litigation
  • Any legal proceedings must be initiated within one year of the dispute arising
  • ArborAuraNest reserves the right to seek injunctive relief when necessary

General Terms

These Terms of Service constitute the entire agreement between you and ArborAuraNest regarding your use of our website and supersede all prior agreements.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision shall not be considered a waiver of those rights.

For any questions regarding these Terms of Service, please contact us at [email protected].