Privacy policy

At ArborAuraNest, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website and purchase our furniture products, including Living Room Furniture, Dining Room Furniture, Bedroom Furniture, Office Furniture, Salon & Beauty Furniture, Coffee Tables, and Storage Furniture.

We comply with international privacy regulations including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

Information We Collect

We collect the following types of information:

  • Personal Identification Information: Name, email address, shipping address, and phone number when you place an order
  • Payment Information: Credit card details processed through secure payment gateways (we do not store full payment card information)
  • Technical Data: IP address, browser type, device information, and cookies
  • Usage Data: Pages visited, products viewed, and shopping cart activity

How We Use Your Information

We use your personal information for the following purposes:

  • Process and fulfill your furniture orders
  • Provide customer support and respond to inquiries
  • Send order confirmations and shipping notifications
  • Improve our website functionality and user experience
  • Send marketing communications (only with your explicit consent)
  • Prevent fraud and ensure website security

Data Storage and Retention

Your personal data is stored on secure servers and we retain it only for as long as necessary to fulfill the purposes outlined in this policy. Order information is typically retained for 7 years to comply with legal obligations.

Data Protection Measures

We implement appropriate technical and organizational security measures to protect your personal data, including:

  • SSL encryption for all data transmissions
  • Regular security assessments and monitoring
  • Limited access to personal data on a need-to-know basis
  • Secure payment processing through PCI-compliant providers

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand customer preferences. You can control cookie preferences through your browser settings.

Third-Party Data Sharing

We may share your information with trusted third parties only for specific purposes:

  • Shipping carriers for order delivery
  • Payment processors for transaction completion
  • Analytics providers to improve our services

We ensure all third parties comply with data protection standards and do not sell your personal information to third parties.

Your Privacy Rights

Under GDPR, CCPA, and other privacy laws, you have the right to:

  • Access your personal data we hold
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request data portability
  • Withdraw consent at any time
  • Opt-out of marketing communications

Contact Us

For any privacy-related inquiries, including requests to exercise your data protection rights, please contact us at: [email protected]

We will respond to all legitimate requests within 30 days.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest information on our privacy practices.